Quick guide to
contacting us

To ensure accessing our services at Dr. Faust Institute is as convenient as possible, we’ve summarized all essential contact information and available times for you:

Dr.Faust Institute
office hours

Making an appointment for a
regular check-up or visit

To make your experience with us as smooth as possible, we offer different ways to book an appointment for regular check-ups or specific consultations:

For check-ups or consultations: You can book your appointment using our online booking system.

For urgent sick visits: If your visit is urgent or your child is unwell, please call our office at (+34) 933 933 150, Monday through Friday, for immediate assistance. If our office is closed, please see below for alternative ways to handle emergencies.

Email communication: If you find our phone lines busy, or if you have a non-urgent question or need, you’re welcome to email us using the form. We strive to respond to all emails promptly.

Preparing for your appointment

To ensure a smooth and efficient visit, we gently suggest adhering to the following recommendations before your appointment:

Vaccination records:

Please inform us in advance if your child is due for a vaccination or has received vaccinations at another medical center. Kindly send your child’s vaccination records as an attachment to our email address provided in the footer.

Discuss your concerns:

Forward a brief list of comments, concerns, or issues you’d like to address during your visit.

Growth curve charts:

If available, bringing your child’s growth curve charts can provide valuable insights for our assessment.

Urgent medical assistance

Emergency Department at Teknon
Medical Centre


112 Catalonia Emergency Call Management and Attention Center

Immediate response 24 hours a day, 365 days a year. It’s a universally accessible, free public service that anyone can reach from any phone, whether mobile or landline, ensuring help is always just a call away.

Specialized services for
specific needs


For personalized advice and scheduling of vaccinations, please reach out directly to Dr. Faust for detailed information and arrangements.

Medical certification

Should you require any form of medical certification, kindly initiate your request by emailing us. The details are in the footer. We will guide you through the necessary steps to obtain your documentation.

Telemedicine services

Embrace the convenience of healthcare from the comfort of your home with our telemedicine services, offering direct access to our medical professionals through virtual consultations.

Please be aware that these specialized services are available on a fee-for-service basis, as they are not covered by private insurance. For further details or inquiries, kindly contact our office.

We are here to help!

  • If you need to send us an email, please fill out the form.

  • If you want to schedule an appointment, click the button below to go to the appointment scheduling page.


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